CREDIT & COLLECTIONS SPECIALIST  | CLOSED

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Our Kelowna client is looking for an outstanding, detail orientated Collections Analyst to join their dynamic team. This position will be responsible for the process of contacting clients and collecting outstanding payments. You will strike a balance between maintaining trustful relationships and ensuring timely payments.

The Collections Analyst should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as the ability to work independently.


RESPONSIBILITIES:

Analyze credit information and financial statements of credit applicants

Calculate financial ratios, such as debt-to-income and debt-to-equity, using computer applications and systems

Determine and report on customer’s risk of default or nonpayment

Review customers’ account, payment, sales, purchase and savings behaviour and history with companies and others

Flag delinquent accounts and defaults for collections, including, but not limited to, lawsuits

Formulate proposed payment plans based on account activity and savings information of the customer

Verify that invoices, complete, accurate and properly and timely delivered

Regular analysis on all productivity metrics and recommend improvements on redesign and schedule analysis for all product lines.

Perform periodic departmental quality audit to improve efficiency and analyze all workflow processes.

Analyze collection processes to recommend improvements.

Coordinate with team members to resolve all credit issues and manage large amount of data and ensure compliance to all contracts.

Assist manager to provide resolution for all collection and manage large amount of data for invoices and maintain knowledge on all variances to ensure prevention in reoccurrence.


REQUIREMENTS:

• Proven experience as a Collection Specialist/Analyst or similar role

• Working knowledge of MS Office and databases

• Comfortable working with targets

• Patience and ability to manage stress

• Excellent communication skills (written and oral)

• Skilled in negotiation

• Problem-solving skills

If you are interested in applying for this position, please email resume with salary expectations. We thank all those who express interest in this opportunity however only those short-listed will be contacted.


If you are interested in applying for this position, please email resume to [email protected] with salary expectations. We thank all those who express interest in this opportunity however only those short-listed will be contacted.

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