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We are looking for a competent Collection & Credit Specialist to contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationships and ensuring timely payments.

Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as the ability to work independently.


• Monitor accounts to identify outstanding debts

• Investigate historical data for each debt or bill

• Monitoring accounts to identify overdue payments

• Finding and contacting debtors to arrange debt payoffs

• Keeping accurate records and reporting on collection activity

• Find and contact clients to ask about their overdue payments

• Take actions to encourage timely debt payments

• Process payments and refunds

• Resolve billing and customer credit issues

• Update account status records and collection efforts

• Report on collection activity and accounts receivable status


• Proven experience as a Collection Specialist or similar role

• Working knowledge of MS Office and databases

• Comfortable working with targets

• Patience and ability to manage stress

• Excellent communication skills (written and oral)

• Skilled in negotiation

• Problem-solving skills

• High school diploma; Associate's/Bachelor's degree is a plus

If you are interested in applying for this position, please email resume to [email protected] with salary expectations. We thank all those who express interest in this opportunity however only those short-listed will be contacted.