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Our Kelowna based client is looking to add a Benefits Support Administrator to their team. This position will be responsible for processing information in response to inquiries, concerns and requests from clients. The ideal candidate must enjoy repetitive work, possess excellent customer service skills, pleasant and professional phone manner, be a strong team player, attention to detail and maintain integrity in all dealings.


• Report writing and data analysing

• Repetitive data entry of files and documents

• Write and distribute email, correspondence memos, letters, faxes and forms

• Assist in the preparation of regularly scheduled reports

• Maintain contact lists

• Act as the point of contact for internal and external clients

• Liaise with executive and senior staff to handle requests and queries from senior managers

• Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry

• Review data for deficiencies or errors, correct any incompatibilities if possible and check output

• Research and obtain further information for incomplete documents

• Apply data program techniques and procedures

• Generate reports, store completed work in designated locations and perform backup operations

• Scan documents and print files, when needed

• Keep information confidential

Respond to queries for information and access relevant files

• Comply with data integrity and security policies


• Proven administrative and data entry work experience

• Experience with MS Office and data programs

• Familiarity with administrative duties

• Experience using office equipment, like fax machine and scanner

• Typing speed and accuracy

• Excellent knowledge of correct spelling, grammar and punctuation

• Attention to detail

• Confidentiality

• Organization skills, with an ability to stay focused on assigned tasks

• High school diploma; additional computer training or certification will be an asset

If you are interested in applying for this position, please email resume to [email protected] with salary expectations.

We thank all those who express interest in this opportunity however only those short-listed will be contacted.